Training
All our workshops can be offered at a time and place to suit you. We specialise in working with those employed in the disability, aged care and allied health sectors. We often work with rural agencies and we hold training in both metro and rural locations to ensure accessibility.
To organise training sessions for your organisation please Contact Us.
If you are an inidividual practitioner or sole trader follow us on Facebook for our latest training calendar.
Mental Health First Aid® (MHFA™) Youth Mental Health First Aid® (YMHFA™)
On completion of Mental Health First Aid® (MHFA™) or Youth Mental Health First Aid® (YMHFA™) training participants will:
- Develop skills in helping when they are concerned about someone
- Feel more confident in their ability to help
- Understand how to support someone until they engage in professional help
Supervision Master Class
On completion of this training participants will be able to:
- Discuss contemporary concepts, models and tools that guide effective supervision
- Recognise the role of self and relational context of supervision
- Apply the 3 'C's - factors that can improve supervision and supervisory relationships
- Describe methods to manage complex supervision dynamics
- Demonstrate critical reflection to supervisory vignettes
- Forumulate a personal plan for supervision success
Best practice service coordination in disability and aged care
On completion of this training participants will be able to:
- Provide a fair & principled service
- Manager time efficiently
- Provide value for money
- Communicate effectively with client, client’s family & service providers
- Demonstrate honest, reliable & responsible behaviour
- Maintain professional boundaries
Behaviours of Concern
This course is offered as two separate courses - one focused on working with adults and one focused on working with children and young people.
On completion of this training participants will be able to:
- Understand challenging behaviours
- Explain unacceptable behaviour
- Monitor and assess behaviour
- Be familiar with policies & procedures
- Prevent an aggressive incident
- Defuse aggressive behaviour
- Resolve Conflict
- Self-care
Navigating the Service System
On completion of this training participants will be able to:
- Define service navigation
- Understand service navigation principles, roles and responsibilities
- Increase their understanding of NDIS and the aged care sectors
- Describe intersecting sectors that can support client safety and wellbeing
- Increase their understanding of client confidentiality and information sharing
- Understand how to build referral pathways – building relationships and networks
Your Wellbeing & Building Resilience
On completion of this training participants will be able to:
- Define wellbeing and resilience and understand its role in the workplace
- Identify strategies that promote wellbeing and resilience
- Recognise signs of burnout and describe strategies to prevent burnout
- Understand the importance of, and identify their own approach to-self care
Trauma Informed Care
On completion of this training participants will be able to:
- Define trauma informed care as it relates to themselves, their work and those they work with
- Reflect on language that may re-traumatise and develop new language that supports healing and recovery
- Provide some examples of working in ways that promote client safety, empowerment and choice
- Describe new practices that are trauma informed and person centred
Respecting Professional Boundaries
On completion of this training participants will be able to:
- Develop role clarity Increase awareness of their responsibilities to their agency and the client/family caregivers
- Articulate the purpose and importance of policies and procedures and therefore, adherence to these in their workplace
- Describe professional boundaries and the supports available to assist them in their work.
Managing Client, Family and Other Professional Relationships
Ideal entry level course for Support Coordinators, Care Managers and Direct Care Staff. This workshop explores roles, responsibilities and relationships in the disability and aged care sector workplace.
On completion of this course, participants have a greater awareness of their responsiblities to their agency and the client/family caregivers. They can articulate the purpose and importance of policies and procedures and therefore, adherence to these in their workplace. Participants become familiar with professional boundaries and the supports available to assist them in their work.
Leadership Training
This workshop takes participants on a journey to discover themselves and who they work with, from a new perspective. With a fresh perspective, the group then works together on the non-negotiable expectations that all are committed to. A great course for agency team building and promoting cohesion and collective responsibility in the workplace.
Preventing Professional Burnout
This workshop defines healthy and unhealthy stress, decribes burnout and the impacts for individuals, workplaces and society. Participants learn strategies for prevention and self care.
Challenges in Communication
This workshop explores the importance of interpersonal communication skills in building relationships, the art of listening and setting appropriate limits, disability / ageing and developing effective communication skills.
Ageing, Grief & Bereavement
On completion of this course, participants will be able to:
- Describe and apply contemporary evidence and interventions that support people experiencing aged-related grief and bereavement.
- Discuss how disenfranchised and complicated grief may present and the type of interventions that can be used to respond to those experiencing this type of grief.
- Build fundamental skills in working with older people, families and carers experiencing grief and bereavement.
Ageing and Life Transitions
On completion of this course, participants will be able to:
- Identify common age-related concerns and life transitions that can impact health, mental health and wellbeing, and describe supports and interventions that can be utilised.
- Understand the age-related service system in
- Australia including the types of supports and services available to maintain wellness and independence.
- Recognise specific age-related conditions and the role of aged care staff in supporting clients, families and carers to understand and manage these conditions.
- Apply a person-centered approach to engaging with older people and their families and carers.